When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it - so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
Products specifications
| Attribute name | Attribute value |
|---|
| Response Time | Next business day response |
| HP segment | Business |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Coverage period | 60 month(s) |
| Warranty type | S |
| Additional support option | Defective media retention |
| Number of years | 5 year(s) |
| Next Business Day (NBD) | Yes |
| Support type | Onsite repair |