HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Products specifications
| Attribute name | Attribute value |
|---|
| Response Time | Next business day response |
| Type | On-site |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 4 years |
| Service method | Onsite and Predictive Support |
| Care Pack type | Electronic |
| Coverage period | 48 month(s) |
| Warranty type | S |
| Additional support option | Travel coverage |
| Number of years | 4 year(s) |
| On-site support | Y |
| Service type | Next Business Day |
| Support type | Active Care |