Minimize downtime and maximize convenience. Get back up and running quickly with HP Onsite Exchange Service. Get high quality remote troubleshooting assistance and, if necessary, an expert certified technician will exchange the device for you, at your site.
Products specifications
| Attribute name | Attribute value |
|---|
| Response Time | 3 - 5 business days response |
| Type | On-site |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Service method | Onsite unit exchange |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | P |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Support type | Exchange |